Please note your credit card will show a charge from: “NEWSBOYS STORE” for your store purchase.
We sincerely hope that you enjoy your purchase; However, if you would like to return your merchandise, we will do our best to help you.
Please review our policy and guidelines below.
We do not accept returns on any CD’s purchased through the store. We do our best to price CD’s as low as possible and in order to this we have to keep handling and administration on CD’s to a minimum. I hope this makes sense. A Newsboys CD makes a great gift, so if you end up ordering a CD you may already have or you may have purchased the download on iTunes – then consider giving the CD you want to return, to a friend or family member.
You may return new, unworn apparel items within 30 days of delivery. We cannot accept returns on washed, worn or abused items.
We cannot refund shipping.
You should expect to receive your refund or exchange within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply click HERE
SHIPPING & HANDLING
We do ship world-wide. However, be advised that some countries may charge you a customs fee when receiving your package.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.